Maintenance Programs

 

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Can’t afford to wait to send your equipment in for repair?  You are in luck! Comet offers maintenance programs with yearly contracts that will keep your site running year round.  In the event of unforeseen outages, out of band site maintenance is also offered. Comet’s AEI System Maintenance program is designed to provide regularly scheduled maintenance, proactive remote monitoring and repair services. This includes the necessary technical support to ensure proper operation of critical reporting equipment.  In addition to providing scheduled maintenance, monitoring and as-needed repairs, customers who elect to use Comet’s AEI System Support program, receive expedited handling of field equipment repairs and elevated priority when equipment is returned for repair.  This includes substantial discounts for service calls and repairs not  associated or included in the Maintenance                                                                                              Support Program.

Switz City Loop (1)

Our services include :

  • Preventative Maintenance
  • Field Service Calls
  • Phone support
  • System Monitoring
  • Bench Repairs
  • Documentation of site visit
  • Maintenance plan description
  • As Needed (Emergency Visits)